HVAC Technical Advisor

Fargo, ND posted on November 9

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USE YOUR HVAC EXPERTISE TO TAKE US TO THE NEXT LEVEL!

Are you a Problem Solver?  Are you Ethical and a Team Builder?  Are you an Expert in the HVAC field?  If so, Laney’s has a great opportunity for you in the role of HVAC Technical Advisor.  This a new position in our company, and as the HVAC Technical Advisor, you will be responsible for providing technical support and fulfill the technical needs of our service technicians, installation technicians, sales, and estimating staff as well as our customers.   You must have extensive field experience and extended knowledge in a variety of HVAC systems.  You must be a problem solver and great at troubleshooting.  If you are highly ethical, organized, team-orientated, and possess great communication and customer service skills, this opportunity may be right for you. Laney’s provides excellent compensation (dependent on experience) and benefits, and we pride ourselves on providing a positive work environment that is rewarding to our employees. Laney's is proud to say that we we received the 2017 FMWF Chamber of Commerce Business of the Year.  Come grow with us!

Responsibilities

  • Provide HVAC technical support for field technicians - both service and installation
  • Provide on-going training for HVAC field technicians - both service and installation
  • Oversee the coordination and scheduling of technical training for all HVAC field technicians
  • Troubleshoot and solve customer related technical issues
  • Work ‘hands on’ in the field in rectifying call-back situations
  • Conduct ride-along with field technicians
  • Assist sales and estimating staff in providing the best HVAC solutions possible on sales and bid opportunities
  • Assist in the allocation of necessary resources for our HVAC field technicians such as tools and equipment
  • Assist in managing inventory/truck stock for our HVAC field technicians
  • Mentor our HVAC technicians in the field

Requirements

  • Extended knowledge of HVAC systems
  • Extensive experience as an HVAC service/installation technician
  • Be able to work in a team orientated environment
  • Excellent communication skills
  • Excellent customer service skills
  • Ability to work ‘hands on’ in the field when necessary
  • High ethics
  • Detail orientated with good organizational skills
  • Knowledge of required codes, etc.
  • Minimum of a journeyman license in the HVAC field, preferably a Masters license
  • Must have all required local licenses and certifications
  • High school diploma; further education will be a plus

Compensation & Company Benefits

  • Compensation is Dependant on Experience
  • Health and Dental Insurance
  • Health Savings Account
  • 3% Discretionary Profit Sharing Contributions to 401K
  • 50% Match up to 6% investment in a 401K
  • Short Term Disability
  • Paid Vacations and Holidays
  • Year-End Longevity Bonus

Wage

DOE

Experience

Any

Type

Full-time