Technician, HVAC Service

Minot, ND posted on May 18

Type:  Full-time, year round work

Pay:  Depending on Experience, Sign-on Bonus or Relocation Assistance Available!

Education/Experience:  High school diploma or equivalent and 8 - 10 years commercial HVAC service, maintenance with troubleshooting experience OR HVAC certificate or diploma and 5+ years commercial HVAC service, maintenance with troubleshooting experience. 

Location:   Grand Forks, ND

Since 1978, Custom Aire has been the region’s commercial and residential HVAC authority.    Custom Aire is an employee-owned company providing commercial service and mechanical construction, environmentally responsible geothermal energy, and sheet metal fabrication.

Join Custom Aire’s service team as a Commercial HVAC Service Technician.  You will make a positive impact on our commercial customers as you provide expert consultation and long-term solutions for comfort, custom satisfaction and energy efficiencies.   You will serve as the face of Custom Aire for our customers ranging from commercial, industrial or institutional.  Success comes from your ability to work to the smallest detail, while providing high-quality HVAC services on time and exceeding customer satisfaction.

Due to our growth and local demand, we are looking for candidates who will reside in/within the Grand Forks, ND area and are willing to be on-call rotation.   To learn more about us, please visit:

What You Will Do:

Install and maintain HVAC and related equipment (e.g. unit heaters, pumps, safety controls, etc.).

Diagnose malfunctions of HVAC systems and/or components.

Repair or replace various HVAC items, systems and/or components, providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.

Assess problems based on troubleshooting HVAC units, including their electronic and mechanical component, and information from the customer.

Provide hands-on equipment and solution training with customers.

Maintain and transport tools, supplies, and/or equipment (e.g. torches, cutters, drills, test equipment, sheet metal, filters, control components, fan blades, gaskets, seals, etc.) for the purposes of ensuring the availability of items and that equipment is in safe operating condition.

Prepare written documentation such as service records, requisitions, work performed, or warranty information.

Communicate effectively with customer, requesting department and other trades to complete projects/work orders efficiently.

Respond to emergency situations to resolve immediate safety concerns.

Mentor other service technicians to assist them in their growth in the trade.

Basic Qualifications:

HVAC certificate or diploma and 5+ years commercial HVAC service, maintenance with troubleshooting experience OR High School Diploma or equivalent and 8 – 10 years commercial HVAC service, maintenance with troubleshooting experience

Knowledge of HVAC control systems and servicing techniques

EPA 608 Universal certification

Excellent communication and interpersonal skills to properly represent Custom Aire to customers in an ethical and professional manner. 

Provide own small hand tools.

Ability to read and understand mechanical drawings and wiring diagrams

Excellent problem solving skills – able to diagnose and repair promptly

Professional demeanor and dedication to custom satisfaction

Valid driver’s license and acceptable MVR record (5 years)

Willingness to travel by company vehicle to worksites, including overnight travel

Willingness to work overtime or on call (off your regular work times), on weekends (weekend coverage)

Preferred Qualifications:

Associate Degree in electronics, mechanical systems, computer technology, air conditioning or similar field

Benefits – What’s in it For You?

Excellent pay plus generous benefits to include paid health, dental, vision, life and long-term disability insurance, 401k, ESOP (Employee Stock Ownership Plan), voluntary benefits, paid vacation and holidays.

Sign-on Bonus or Relocation Assistance Available

Company uniform and cell phone allowance, tool replacement program, out-of-town job assistance and company outings!

Receive a company vehicle for business use.

Enjoy paid training program allowing you to learn from successful professionals and promote your professional growth.

To find out why living and working in Greater Grand Forks is way cooler, check out

Equal Opportunity Employer

Thank you for taking the time to view our position at Custom Aire, Inc.  Please click the apply button, submit your resume and continue through the application process if you are interested!  We appreciate your time and look forward to building a relationship!

-Custom Aire, Inc.